(their second response) ...That's right, except it's not a bean issue. The bottleneck is at the primary processing stage. This is where the beans (and sugar) are turned into "industrial" chocolate, i.e. chocolate used by secondary processors like Denman Island Chocolate. I really like the quality of the chocolate produced by our supplier, but they are slow to react to change and even sometimes resistant to it. But the good thing is that as we grow as a business, we can demand a different product. And there are more primary processors coming on stream, ones that are prepared to make the chocolate that their customers want. So the future is rosy; it's just the getting there that's a little grey. I fully expect to be using only Fair Trade chocolate within two years.
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Date: 2009-09-03 06:45 pm (UTC)...That's right, except it's not a bean issue. The bottleneck is at the primary processing stage. This is where the beans (and sugar) are turned into "industrial" chocolate, i.e. chocolate used by secondary processors like Denman Island Chocolate. I really like the quality of the chocolate produced by our supplier, but they are slow to react to change and even sometimes resistant to it. But the good thing is that as we grow as a business, we can demand a different product. And there are more primary processors coming on stream, ones that are prepared to make the chocolate that their customers want. So the future is rosy; it's just the getting there that's a little grey. I fully expect to be using only Fair Trade chocolate within two years.